Voice receptionist + intake automation — proposal
A working preview of the AI front desk Roux is proposing for Northwave — across the three locations. 24/7 missed-call recovery and structured intake into your scheduler, working from day one. Live demos below.
Founding-client inclusion — Northwave Dental only
First 3 months of managed operations included at no charge — a $4,500 CAD value.
Northwave would be the first multi-location voice + intake build Roux ships. The founding-client inclusion covers weekly call-log + intake review with a written summary, prompt tuning as your front-desk patterns reveal themselves, small adjustments (new services, holiday hours, scripting tweaks), and incident response within 24 hours. Standard retainer of $1,500/month CAD begins Month 4. Cancel anytime with 30 days' notice.
The pitch — four parts
Multi-location dental practices typically lose 20–35% of new-patient inbound to voicemail or unanswered ring-outs. Across three Northwave locations, that's $9k–$30k/month in unrecovered revenue, conservatively. A 24/7 voice agent recovers 60–80% of that — industry baseline for a well-tuned dental voice agent.
The agent integrates with Open Dental / Dentrix / Eaglesoft (we'll confirm yours at kickoff). New-patient cleanings book directly. Existing-patient requests route to the front desk via SMS. Emergencies escalate to a human within the same call.
Once the call is booked, the SMS flow handles forms, insurance triage, parking and location info, plus 48h + 24h reminders. Post-visit: rating prompt + Google review request — all branded to Northwave.
Week 1 voice agent core. Week 2 intake automation layer. Week 3 brand + voice tuning against your real call logs. Week 4 parallel run + cutover + owner dashboard. 30 days of post-launch tuning included. $15,000 CAD all-in.
Live demos
Two working previews of the system — built specifically for Northwave.
A working preview of the agent that would answer Northwave's phones.
Tuned to a dental front-desk script — books new-patient cleanings, routes emergencies, handles hours/insurance/directions, and falls back to a human in any explicit-request edge case.
Hi — what's your name?
The intake preview logs to a sandbox demo store, not to your real scheduler — that integration kicks in at production cutover. Both demos are isolated from live patient data.
Full proposal
The four-week plan, what's in and out of scope, payment terms, and the founding-client inclusion. Designed to read like a document, not a sales page. The proposal expires June 1, 2026.
Next step
Hit reply to the email this came in on, or write to thomas@rouxagency.com. If a 20-minute live walkthrough is easier than email, propose two times that work for you and we'll lock one in. Invoice for the deposit goes out on signing — no Stripe link required to start the conversation.